User Rights

User Rights

You may request to:

  • Receive a copy of Personal Information you directly volunteer to.
  • Request rectification of your Personal Information that is in our control.
  • Request erasure of your Personal Information.
  • Object to the processing of Personal Information by us.
  • Request to restrict processing of your Personal Information by us.
  • Lodge a complaint with a supervisory authority.

However, please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements.

If you wish to exercise any of the aforementioned rights, or receive more information, please contact our Data Protection Officer (“DPO”) using the details provided below:

ATTN: Boostabilty GmbH & Co. KG Data Protection Officer
Am Studio 1, 12489 Berlin
[email protected]

Boostability complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States.  Boostability has certified to the Department of Commerce that it adheres to the Privacy Shield Principles.  If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.  To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/

Our Privacy Shield compliance is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC).

Please note that when Boostability may use third party providers to process personal information received in reliance on Privacy Shield, it is responsible if that third party provider processes the information in violation of the Privacy Shield Principles (unless Boostability can prove that it’s not responsible for the service provider’s action that violated the Principles).

“Boostability” means Boostability Parent Inc. and any of its subsidiaries, predecessors and successors in the United States. The U.S. subsidiaries using the brand name Boostability include:

  • Boostability Parent Inc.
  • Boostability Holdings Inc.
  • SMB Elite, LLC d/b/a Grow Team
  • seoTownCenter, Inc. d/b/a Boostability

European Union and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Boostability at: [email protected] or through our mailing address:

Boostability
Attn. Privacy Officer
2600 W Executive Parkway
Suite 200
Lehi, UT 84043

Boostability has further committed to refer unresolved Privacy Shield complaints to JAMS, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not resolved your complaint, please visit https://www.jamsadr.com/eu-us-privacy-shield for more information or to file a complaint.  The services of JAMS are provided at no cost to you. You may also have a right to invoke binding arbitration for unresolved complaints (more information https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint).

If your complaint involves human resources data transferred to the United States from the EU in the context of the employment relationship, and Boostability does not address it satisfactorily, Boostability commits to cooperate with the panel established by the EU data protection authorities and to comply with the advice with regard to such human resources data. To pursue an unresolved human resources complaint, you should contact the state or national data protection or labor authority in the appropriate jurisdiction. Complaints related to human resources data should not be addressed to JAMS.